Customer Experience Manager

Customer Experience Manager at Five Below, responsible for leading front-end operations, training crew members on customer service, and achieving customer service score goals. Ensures store cleanliness, recovery, and maintenance. Partners with store manager to recruit, train, and develop crew members.

Requirements

• High School Graduate or equivalent
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Benefits

• Health coverage
• Financial and personal wellness support