We are looking for a Director, Strategic Partnerships (New Verticals) to own and scale the most critical function in our expansion: successfully launching new enterprise partnerships, managing them as strategic accounts, and driving adoption and revenue growth alongside our partners.
Requirements
- Own launch success end-to-end—from deal close through first transaction—by leading joint planning with partner product, engineering, GTM, and operations stakeholders to align on milestones, timelines, and shared success criteria
- Drive technical integration, operational readiness, and go-live execution while coordinating across Flex’s Product, Engineering, Design, Analytics, Legal, Finance, and GTM teams to remove blockers
- Identify execution risks early on both sides of the partnership and resolve them before they impact launch quality or timeline
- Manage the full operating cadence—business reviews, joint planning sessions, executive check-ins, QBRs—and define shared success metrics with dashboards and governance frameworks to track them
- Monitor adoption, funnel performance, and revenue contribution; collaborate with partner teams to diagnose issues, drive joint optimizations, and identify expansion opportunities that deepen integration and grow the relationship over time
- Hire, develop, and scale a team of strategic account leaders as Flex’s new vertical portfolio grows; define the operating model, roles, and career paths to support multi-vertical ambitions
- Coach team members into high-performing leaders who can independently own partner relationships and drive commercial outcomes, while building the standards and rituals that ensure consistency at scale
- Translate early execution experience into a repeatable, scalable launch and growth playbook that the team can run against
- Feed structured insights back to Business Development, Product, and GTM to refine deal structure, pricing, partner qualification, and roadmap prioritization
- Become the internal authority on what it takes to launch and scale partnerships in new industries, grounding strategic investment decisions in real operational data and partner feedback
Benefits
- Competitive medical, dental, and vision
- Company equity
- 401(k) plan with company match
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Free Flex subscription
