Workshop Controller/ Workshop Manager

We are recruiting for a Workshop Controller/ Manager to join a busy, modern independent garage in Northampton. The role involves allocating work, monitoring technician performance, and overseeing quality control checks. The ideal candidate has previous experience as a Service Advisor, strong communication and customer service skills, and good organisation.

Requirements

• Previous experience as a Service Advisor or customer-focused background within the motor trade
• Strong communication and customer service skills
• Good organisation and ability to manage a busy workload
• Confidence in dealing with customers in a professional way
• Automotive or mechanical knowledge an advantage
• Positive attitude and willingness to learn

Benefits

• Modern, professional independent garage environment
• Varied day-to-day work in a busy role
• Ongoing training and development
• Chance to join a growing business with a strong local reputation