Deskside Support Technician

The Deskside Support Technician is a member of an onsite technical team that works in consultation with the Regional IT Manager to provide IT support to customers at FlightSafety's learning center locations.

Requirements

• Provide excellent IT support to customers
• Analyze and diagnose problems, and link them to underlying issues and symptoms
• Troubleshoot, Install, repair, upgrade, and configure hardware and software issues
• Perform escalations to vendors or internal departments and works with the other parties to resolve issues
• Maintain current and accurate hardware inventory lists
• Develop technical knowledge of each system within the company portfolio

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Vacation days
• Holidays