We are looking for a data-driven, organized, and detail-oriented individual to join the FloQast Revenue Operations team as an Operations Analyst. This role will support the end-to-end journey of our prospects and customers, managing data and designing systems and handoffs that align Marketing, Sales, Partner, and Customer Success teams.
Requirements
- Support operations team and portions of the tech stack as it pertains to data and prospecting
- Act as the primary operational bridge between Marketing, Sales, and Partner teams to ensure lead scoring, routing, and follow-up SLAs are optimized and enforced
- Manage, monitor, and automate data intake, cleansing, enrichment, aggregation and analysis, driving a more efficient sales process
- Develop standardized reports, dashboards, and metrics for the team to use and provide training, enablement and ongoing support
- Understand and optimize current Salesforce database to categorize prospect profiles (by geography, persona, ERP, industry, and other verticals)
- Create new, innovative ways to grow and optimize end-user experience
- Maintain and improve on database cleanliness
- Support the Customer Success and Partner teams by integrating their feedback into the top-of-funnel strategy
Benefits
- Medical
- Dental
- Vision
- Family Forming benefits
- Life & Disability Insurance
- Unlimited Vacation
