Email Specialist

Role Overview

The Email Specialist will help the Fluency Firm team by building email and SMS marketing campaigns, concepting on new engagement strategies, and executing various tactics. This team member will be instrumental in growing our client’s overall customer lifetime value by executing marketing campaigns that drive orders, brand affinity, and customer retention.

What You Will Do

Ideate, develop, and execute lifecycle marketing campaigns & flows in collaboration with client teams. Participate in client meetings and administration of deliverables. Consult on end-to-end campaign execution process: content strategy, creative briefing, scheduling, creative development, review, QA, deployment, and reporting.

Why It Might Be a Fit

We are looking for someone who is ready to accept a challenge and who learns on-the-job quickly. You will be successful here if you have a sense of humor, an amazing work ethic, and an entrepreneurial mindset.

Requirements

• 2+ years in email marketing, CRM, and/or SMS marketing
• 2+ years of experience managing clients/accounts
• Extensive knowledge of Klaviyo, Attentive, Postscript, or Wunderkind
• Proven track record of generating lifecycle revenue for ecommerce businesses
• Excellent verbal and written communication
• Strong attention to detail
• Comfortable working in a fast-paced environment with daily meetings and ad hoc tasks
• Action-oriented and excited about getting things done
• Ability to work under tight deadlines and self-manage tasks
• Take initiative to find solutions even when little direction is given

Benefits

• Fully remote
• Monthly company happy hours
• Subsidized Health / Medical Insurance
• Paid Vacation, holidays, + your birthday
• Quarterly company-wide off-sites
• Mentorship and learning opportunities
• Flexible hours
• Cool employee welcome package
• Discounts with our client’s brands
• Quarterly personal health stipend
• Subsidized continued education classes or certifications