Medical Assistant 1 assists in examination and treatment of patients under the direction of a physician, conducting patient interviews, recording vital signs, and coordinating patient flow.
Requirements
- Interviews patients, obtains vital signs, and records information on patients' charts
- Coordinates patient flow, schedules appointments, procedures, tests and referrals
- May draw and collect blood samples from patients and prepare specimens or swabs obtained for laboratory analysis
- Triage phone calls, call-in non-narcotic prescriptions as per provider's direction
- Frequently communicates with patients and their families
- Ensures confidentiality of protected patient health information by utilizing safe business practices that support HIPAA regulations
- Accurately and safely administers and documents waived testing under the direct supervision of physician
- Prepares, stocks, and cleans exam rooms and maintains supplies and equipment for patient care
- Assists the physician with minor surgical procedures and follows appropriate procedures for obtaining, handling and processing specimens and cultures
- Provides basic clinical care measures to all age groups per clinical skills checklist
- Coordinates patient flow to ensure physician efficiency includes managing the patient schedule and wait times
- Instructs patient and/or family regarding diagnostic procedures, medications, nutrition and health/wellness issues using pre-approved forms and information
- Retrieves and sends requested patient health information to authorized individuals in a timely fashion in accordance with HIPAA regulations and organizational policies and procedures
- Notifies patients of test results, changes in medications and other alteration in treatment plan as instructed by practitioner within 48 hours of test results
- Medication prescriptions are called into the appropriate pharmacy as ordered by the physician/practitioner per organizational policies
- Diagnostic testing as ordered by the physician/practitioner is effectively coordinated and communicated with other healthcare providers regarding patient care per organizational policies and procedures
- Responds to questions and concerns from patients and/or family in an appropriate manner
- Understands and adheres to corporate compliance procedures, accrediting bodies standards and the ethical and religious directives when providing care
- Understands and aware of potential chemical hazards and how to access MSDS information
- Understands the correct and prompt actions to take during emergency situations and able to document such events in the electronic safety system timely and effectively
- Participates in quality improvement initiatives including but not limited to gathering and trending data and actively supporting process changes that foster improved quality of care and process
- Observes and adheres to all policies and procedures and follow all safety, quality assurance, and infection control standards
- Utilizes all equipment, supplies, facilities and resources in a prudent and efficient manner in order to ensure efficient departmental operations and the provision of high quality health care services
- Assumes personal responsibilities for continuing education and professional development
- Uses initiative and actively seeks out ways to assist in the overall operations of the practice to include assisting in clerical duties as needed
- Supports the practice efforts including but not limited to the annual Flu Clinic, job-site projects, community health events
- Assists with clerical duties such as answering phones, filing and preparing charts, checking in/out referrals, maintaining referral database, verifying and confirming benefits, coordinating paperwork for patient needs such as FMLA or back to work/school messages
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development