FORTÉ is seeking a Senior AV Support Technician to provide intermediate to advanced AV support, troubleshooting, and setup for events, meetings, and daily operations. The ideal candidate will be responsible for managing and configuring AV systems, troubleshooting complex issues, and mentoring junior staff.
Requirements
- Proficiency in AV control systems (Crestron, Extron, AMX) and the ability to program or configure them
- Strong knowledge of audio systems, video conferencing platforms (Zoom, Webex, Microsoft Teams), and presentation equipment
- Deep understanding of signal flow, networking for AV systems, and digital/analog AV connections (HDMI, SDI, Dante, AES)
- Ability to troubleshoot advanced AV issues such as networked AV systems, complex audio feedback, or multi-source video switching
- Familiarity with AV over IP systems and networked AV solutions
- Experience in designing and deploying large-scale AV systems
- Advanced certifications in AV technology (CTS-I, CTS-D, or similar)
- Leadership abilities, with a focus on mentoring junior technicians
- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical users
- Strong organizational and project management skills
Benefits
- Healthcare, vision & dental coverage
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Employer-paid life and disability insurance
- 401(k) with company match
- Employee Stock Ownership Plan (ESOP)
- Tuition reimbursement and ongoing learning opportunities
- Employer-paid employee assistance program
- Paid time off
