FORTÉ is seeking a Senior AV Support Technician to join their technical support team. The ideal candidate will provide intermediate to advanced AV support, troubleshooting, and setup for events, meetings, and daily operations.
Requirements
- Proficiency in AV control systems (Crestron, Extron, AMX) and the ability to program or configure them.
- Strong knowledge of audio systems, video conferencing platforms (Zoom, Webex, Microsoft Teams), and presentation equipment.
- Deep understanding of signal flow, networking for AV systems, and digital/analog AV connections (HDMI, SDI, Dante, AES).
- Ability to troubleshoot advanced AV issues such as networked AV systems, complex audio feedback, or multi-source video switching.
- Familiarity with AV over IP systems and networked AV solutions.
- Experience in designing and deploying large-scale AV systems.
- Advanced certifications in AV technology (CTS-I, CTS-D, or similar) are preferred.
- Leadership abilities, with a focus on mentoring junior technicians.
- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical users.
- Strong organizational and project management skills.
Benefits
- Healthcare, vision & dental coverage to keep you and your family well
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
- Employer-paid life and disability insurance for added peace of mind
- 401(k) with company match to invest in your future
- Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
- Tuition reimbursement and ongoing learning opportunities to support your growth
- Employer-paid employee assistance program to care for your physical, mental, and financial health
- Paid time off that helps you truly disconnect
