Insurcomm Restoration is looking for an Emergency Response Coordinator to respond to emergency calls and provide support to property owners impacted by fire, water, mold, or storm damage. This is a field-based role that requires a high school diploma, 4-6 years of experience in a related field, and a strong ability to work in high-pressure situations.
Requirements
- Respond to emergency calls and show up on-site for property owners impacted by fire, water, mold, or storm damage
- Provide immediate support, clear communication, and a calm presence to people having one of the worst days of their lives
- Explain Insurcomm services and close signed agreements at point of contact
- Coordinate with internal crews and project managers to ensure a smooth handoff from emergency response to restoration
- Build relationships with insurance agents, adjusters, property managers, and first responder networks in your territory
- Monitor lead sources and community channels so you can be on-site fast when an emergency happens
- Support marketing and community outreach in your territory when not actively on a response
- Stay current on required IICRC certifications and Insurcomm training programs
Benefits
- Competitive base salary with performance incentives tied to closed jobs and revenue
- Comprehensive health, dental, and vision coverage
- 401(k) with company match
- Generous PTO and 9 paid holidays
- Company vehicle or vehicle allowance
- Paid training and IICRC certification support
- The stability of a 30-year-old company with the energy of a growing national brand
