Customer Support Specialist with German and English
Foundever®Sofia, Sofia-City, Bulgaria
Posted June 22, 2025
Full Time
About the Company
Foundever delivers exceptional customer experiences through innovative CX solutions and global expertise.
Job Description
Customer Support Specialist with German and English, responsible for resolving customer queries, providing advice and information, and proactively supporting colleagues.
Requirements
- Good command of spoken German (C1-C2)
- Good command of spoken English (B1-B2)
- Experience in a contact center or customer facing role
- Experience in technical facing role
- Ability to adapt quickly to changes in products, process and technology
- Proven track record of excellent attendance and time-keeping
Benefits
- 2 week training in office
- Hybrid Modality, 3 days at home 2 in office
- Mostly Daytime schedules, but availability to work under a 24/7 contract
- Sports based or related bets
- Competitive remuneration scheme
- Social package including additional healthcare insurance, gift vouchers, sport card discounts
- Opportunities for a long-term professional career
- Entitlement to company internal training and development accordingly global standards
