Customer Support Specialist with German and English

Foundever is a global leading company in customer experience (CX) with a office in Sofia, employing over 800 employees who support 32 languages worldwide. As a Customer Support Specialist, you will answer and resolve customer inquiries via telephone and email, and provide proactive support to colleagues.

Requirements

• Very good command of the German language in speech and writing (C1-C2)
• Good knowledge of the English language (B1-B2)
• Experience in a contact center or customer-oriented function is an advantage
• Experience in the technical field is an advantage

Benefits

• 2 weeks of training in the office
• Hybrid modality, 3 days at home, 2 in the office
• Mostly daytime, but the possibility of working under a 24/7 contract
• Sport-based or related bets
• Competitive compensation system
• Social package including: additional health insurance, gift vouchers, sports membership discounts
• Participation in corporate initiatives - charity activities, team building, sports events, internal competitions
• Standard working hours schedule
• Opportunities for a long-term career path
• Claim to in-house training and development after global standards