Guest Services Supervisor

The Guest Services Supervisor at Four Seasons is responsible for supervising the activities of the Bell Staff and Driveway Staff, responding to guest requests, and ensuring customer satisfaction while complying with Four Seasons' policies. The role requires leadership experience in a luxury hotel, excellent communication skills, and the ability to handle multiple tasks in a fast-paced environment.

Requirements

• Guest services leadership experience in a luxury hotel
• Excellent reading, writing, and oral proficiency in the English language
• Strong selling and interpersonal skills
• High level of creativity and attention to detail
• Ability to handle multiple tasks and make decisions in a fast-paced client-driven environment
• Ability to remain calm and organized in a busy environment
• Strong communication skills

Benefits

• Medical, vision, and dental insurance
• Complimentary life insurance
• Short-term disability insurance
• Paid time off and holiday
• 401k Retirement Plan
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels around the world
• Discounted employee parking