Customer Care Executive (English and German)

Customer Care Executive role combining front office and back office duties for drivers and passengers using FREENOW. Providing exceptional support and ensuring high-quality service to clients.

Requirements

• Initial experience in customer support
• Ability to speak, read and write German and English
• Good problem solving and active listening skills
• Ability to multitask and perform effectively under pressure
• Detail-oriented, proactive in process improvements

Benefits

• Flexible working arrangements
• LinkedIn Learning
• Sabbatical & special leave policies
• WeRoad partnership
• Birthday, 24th + 31st December off
• Short term EU work policy
• Mobility Credit
• Health Insurance
• Employee assistance program
• Plus more local benefits