Remote Customer Service Specialist (Voice/Non-Voice)

We're FreeUp, a freelance marketplace connecting business owners with talented freelancers and remote workers. As a Customer Service Specialist, you'll have daily virtual assistant job opportunities, set your own hourly rates, and work from home with 24/7 support.

Requirements

• Prior experience as a customer service representative
• Experience using word-processing software and tools (G-Suite, etc.)
• Experience with CRM tools like Salesforce
• Experience using VOIP
• High-level organizational skills
• Top-tier communication and collaboration skills
• Strong internet connection
• Excellent English communication skills (Verbal and written)

Benefits

• 24/7 support for freelancers
• Webinars, resources, and a Slack workspace to help build your freelance business
• Dedicated internal team for support and success