Client Success Manager (Toronto-based - Remote)

The Client Success Manager will manage our large and growing roster of sponsors, ensuring they achieve their goals by understanding their needs and objectives, building strong personal relationships, and delivering an outstanding experience. This role is critical to the company, creating and nurturing strong client relationships to ensure high levels of satisfaction, renewals, and long-term loyalty.

Requirements

• 4-year college/university degree at minimum
• Minimum 3 years of full-time, professional post-graduation experience
• Direct experience in customer/client success in events or conferences
• Basic knowledge of business software such as MS Office products, Google For Business, or similar
• Outstanding organizational and time management skills
• Excellent verbal and written communications skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week