Senior Client Manager

Role Overview

We're looking for a Senior Client Manager to join our team. You'll play a key role in delivering exceptional service to our clients and helping them protect what matters most. This is a chance to make a real impact by building strong relationships, solving problems, and driving results.

What You Will Do

Manage a portfolio of client accounts, ensuring their needs are met with care and precision. Build and strengthen relationships with clients, becoming their trusted advisor. Lead the renewal process to deliver tailored solutions that exceed expectations.

Why It Might Be a Fit

Required strengths: 5+ years client service and/or claims management experience, supervisory experience. Growth/autonomy/impact: make a real impact by building strong relationships, solving problems, and driving results.

Requirements

• Bachelor's degree with 5+ years client service and/or claims management experience
• High School degree/GED with 10+ years client service and/or claims management experience
• 1+ years supervisory experience
• Appropriate licensing as required

Benefits

• Medical/dental/vision plans
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours
• Training programs
• Gallagher Thrive program
• Charitable matching gift program