Senior Quality Analyst

Role Overview

As a Senior Quality Analyst at Gallagher Bassett, you will perform comprehensive quality audits, develop quality control processes, and analyze trends to drive quality enhancements. You will work closely with internal teams to ensure quality is embedded in every stage of project delivery.

What You Will Do

Your day-to-day responsibilities will include performing quality audits, developing and implementing quality control processes, conducting root cause analysis, and analyzing trends to provide actionable insights.

Why It Might Be a Fit

We are looking for a highly analytical individual with a minimum of 4 years of work experience, preferably in the insurance or claims industry. You will be part of a team that values teamwork, encourages curiosity, and celebrates the impact of your work.

Requirements

• Minimum 4 years work experience
• Minimum 2 years experience working in a data services capacity
• Excellent analytical skills
• Ability to multi-task in a fast-paced environment
• Proficient in required system and computer applications
• High School education required

Benefits

• Medical/dental/vision plans
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours
• Training programs
• Gallagher Thrive program
• Charitable matching gift program