Client Success Manager

GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions. Our mission is to create fun, success, and innovation for our people and customers.

Requirements

• Act as the primary point of contact for assigned clients, maintaining strong and lasting relationships.
• Conduct regular client business reviews to assess satisfaction, identify gaps, and suggest technology improvements.
• Develop account plans aligned with client goals and GAM Tech’s strategic offerings.
• Drive renewals and identify upsell or cross-sell opportunities.
• Monitor account health metrics and proactively resolve client concerns.
• Collaborate with internal teams to ensure timely and high-quality service delivery.

Benefits

• Competitive base salary ($90,000+ depending on experience)
• Performance commissions based on retention and growth
• Comprehensive health and dental benefits
• Paid time off and flexible work options
• Opportunities for professional development and advancement
• A supportive team environment built on Teamwork, Care, Communication, Accountability, and Positive Attitude