Coordinated Entry Navigator | Shine
Gandara CenterHolyoke, Massachusetts, United States
Posted February 13, 2026
Full Time
About the Company
Founded in 1977, the Gándara Center is a leading provider of culturally competent behavioral health services in Massachusetts, serving over 11,000 individuals annually across more than 40 locations. The organization specializes in mental health, addiction recovery, substance abuse treatment, and preventive education tailored to Hispanic, African American, and other diverse communities. Its mission centers on empowerment, innovation, and community partnership, ensuring clients are actively involved in decisions that shape their well‑being. Gándara’s evidence‑based programs and strong regional collaborations foster safer, healthier communities while upholding civil and human rights. Employees thrive in a culture that values diversity, dignity, and continuous improvement.
Job Description
The SHINE Young Adult Coordinated Entry Navigator will be a vital member of the young adult housing system in Hampden County by offering supportive services and linkages to housing for young adults in the region who are experiencing homelessness or are at risk of homelessness.
Requirements
- Bachelor’s degree preferred.
- Associates degree and/or 3 years’ experience in homelessness services.
- Lived experience strongly preferred.
- Ability to be innovative, creative, analytical, and decisive in problem solving.
- Ability to work effectively with other community agencies (i.e. School Dept., DCF, Juvenile Court, etc…)
- Ability to structure and organize job responsibilities independently.
- Ability to deal with diverse populations.
- Ability to actively market and promote services.
- Good typing/computer skills.
- Must have valid driver’s license.
- Bilingual/Bicultural (English/Spanish) preferred.
- Previous experience with young adults.
- Commitment to racial equity and inclusive practices.
Benefits
- Retirement Plan 403(b)
- Health, Dental, Vision, Pet and Life Insurance
- Paid vacations
- Paid holidays
- 8 discretionary days
- Mileage Reimbursement
