Desktop Technician I (Future Opening)

GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system requests and issues.

Requirements

• Design, develop, test, and implement IT solutions that benefit company business improving processes, applications, and utilities
• Provide technical support for desktop hardware, software, and operating system issues
• Work with internal employees and external contracting customers in analyzing, troubleshooting, and resolving computer hardware and software support issues
• Image and deploy desktops, laptops, and mobile devices as needed for new hires, local and remote repairs, and upgrades
• Maintain current Desktop Services SOPs (Standard Operation Procedures)

Benefits

• Comprehensive training program
• Opportunities for career advancement
• Collaborative and dynamic work environment
• Competitive compensation and benefits package