AV/VTC Technician

Role Overview

The AV/VTC Systems Technician supports US Army operations by maintaining and operating audiovisual, video teleconferencing, and related networked systems. The role requires an active Secret clearance and travel throughout Southwest Asia and Africa. The technician will set up, operate, and troubleshoot AV and VTC systems, maintain and configure hardware and software, and provide user support and training.

What You Will Do

The AV/VTC Systems Technician will perform system maintenance, upgrades, inspections, backups, and documentation. They will also diagnose and resolve hardware, software, network, and infrastructure issues, and provide technical guidance to senior/VIP personnel.

Why It Might Be a Fit

To be successful in this role, you will need strong problem-solving, communication, and customer service skills. You will also need experience with Polycom and Cisco/Tandberg VTC systems, and proficiency with Microsoft Office.

Requirements

• Active U.S. Secret clearance
• Valid passport with 2+ years remaining and 6 blank pages
• 3+ years of VTC operations experience
• Experience with Polycom and Cisco/Tandberg VTC systems
• Strong problem-solving, communication, and customer service skills
• Proficiency with Microsoft Office
• Valid driver's license

Benefits

• Medical plan options
• Dental plan options
• Vision plan
• 401(k) plan with company match
• Full flex work weeks
• Paid time off plans
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance