Operations Coordinator 1

Role Overview

This is a remote role that provides onsite customer support. The Operations Coordinator 1 ensures first-class service contract process execution on customer service contracts, installs base data entry and data quality, and ensures timely and accurate billing of customers. The role requires working closely with Service Sales, Field Service, and Customers to meet commitments and resolve issues related to invoicing and contract administration.

What You Will Do

Drive the overall execution of the GEHC customer service contract loading, responsible for timely and accurate billing of customers, work within related systems, handle all types of work submitted into the department, and maintain install database accuracy.

Why It Might Be a Fit

The ideal candidate will have strong focus on customer care and satisfaction, ability to communicate using local language, and demonstrated ability to work under pressure and meet deadlines and commitments.

Requirements

• Associate degree in Business Administration, Finance, Marketing or related discipline
• Minimum one year of customer service experience
• High proficiency in Microsoft Office Suite products
• Minimum two years' experience working with Microsoft Excel
• Ability to communicate using local language

Benefits

• Medical
• Dental
• Vision
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Life insurance
• Disability insurance
• Accident insurance
• Tuition reimbursement