GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems.
Requirements
- Ability to communicate effectively with organizational personnel and clients.
- Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.).
- Adapt easily to rapid changes in requests, processes, and procedures.
- Ability to set goals and prioritize tasks.
- Uses an objective, logical, rigorous, and detail-oriented approach to work.
- Resolves problems promptly, accurately and in such a way as to prevent future occurrence.
- Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines.
- Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters.
- Strong attitude and desire to learn new technologies.
- Maintain current skills and strive to acquire new technical knowledge based on current industry trends.
- Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision.
- Must work well in a team environment and participate in working meetings
- Hybrid position – Based in NYC area, occasional client visits are an integral part of this role
- Must maintain a clean and presentable work environment for video calls when working from home as well as in the office
Benefits
- Professional Development stipend
- Health Insurance
- Dental/Vision Plan
