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Job description
Join GeoVictoria's new team to resolve customer pain from a technical and systemic perspective. You'll investigate problems, detect patterns, and create sustainable solutions. We prioritize merit, celebrate values, and are a diverse team.
Resolve technical tickets, interact with clients, investigate errors, detect patterns, and design internal tools to optimize ticket resolution and improve customer experience.
We're looking for someone with C# and SQL knowledge, a degree in Computer Engineering or related field, and strong communication skills. You'll work on-site in Providencia, Santiago.
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Tech, Software & IT Services • Corporate Services
GeoVictoria is a technology company that delivers workforce management solutions and analytics tools. From Silicon Valley to Chile, GeoVictoria has established itself as an international company, expanding their business to Mexico, Brasil, Colombia, Argentina and other 10 countries of Latin America. Founded in 2012 as a software development company, lead the development of their first SaaS solution: an innovative Time and Attendance System through voice print over the phone that only requires their infrastructure. Developing the same technology, GeoVictoria kept growing and started implementing fingerprint and face recognition, on top of a user friendly and affordable software that provides advanced reporting and analytics to help you measure and improve your HR, operational and IT performance. With the passage of time and with the common vision of deliver a simple solution to our clients, an Innovation Team is created inside of the company, where artificial intelligence, predictive algorism and business intelligence become the key factors to deliver tools that allows millions of customers to automate and improve their workforce process by more than a 80%. Today, GeoVictoria expands its vision towards an innovative future. Our strong presence in the industry around the world and exponential grow, push us to keep revolutionizing the IT services world and workforce analytics.