Customer Service Specialist - Healthcare (San Antonio, Texas)
GetixHealthSan Antonio, Texas, United States
Posted January 23, 2026
34000 - 34000 USD year
Full Time
About the Company
GetixHealth delivers tailored revenue‑cycle management solutions to hospitals, clinics, university medical centers, and other U.S. healthcare providers. Their portfolio spans the full spectrum of front‑ and back‑office functions, including medical coding and billing, claims processing, insurance eligibility verification, and specialized Medicaid/Medicare services. The firm also manages self‑pay and bad‑debt collections, ensuring a seamless revenue flow for each client. By combining deep industry expertise with flexible, client‑centric service models, GetixHealth distinguishes itself as a trusted partner that optimizes financial performance while maintaining compliance and quality.
Job Description
We are seeking a Customer Service Specialist to handle high-volume calls related to billing, payments, medical claims, benefits, and coverage. The ideal candidate is a problem-solver who thrives in a collaborative environment and is passionate about helping patients navigate their healthcare journey.
Requirements
- High school diploma or GED required
- 1-2 years of experience in customer service, ideally in a healthcare, insurance, or medical collections environment
- Familiarity with Medicaid, Medicare, Workers' Compensation, and liability claims preferred
- Basic understanding of medical terminology and the healthcare revenue cycle
Benefits
- Comprehensive Health Coverage
- Life and Disability Insurance
- 401(k) Retirement Savings Plan
- Paid Time Off (PTO)
- Flexibility in Benefits