AI Engineer
Gradient LabsLondon, England, United Kingdom
Posted March 11, 2025
80000 - 120000 GBP year
Full Time
About the Company
Gradient Labs is a startup founded in 2023 by a team of technical leaders from Monzo Bank, with a mission to make exceptional customer service the norm.
Job Description
AI Engineer at Gradient Labs to enhance, experiment, and prototype AI agent for exceptional customer service, using NLP and generative AI.
Requirements
- Develop, evaluate, optimise and add to the skills that make up our agent
- Prepare & curate datasets, iterate on agent enhancements, test and evaluation of those changes
- Prototype and experiment to identify opportunities to enhance our platform with the latest state-of-the-art
- Analyse datasets of customer queries, support tickets, and related information to gain insights into patterns and discover areas that our agents could further automate
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
