Call-by-Call Manager
Grand Canyon Home Services LLCArizona, United States
Posted February 19, 2025
Full Time
About the Company
Grand Canyon Home Services LLC, operating since 1998 in Surprise, AZ, specializes in heating, cooling, and plumbing solutions for residential and commercial customers. The company offers comprehensive HVAC services—including air conditioning repair, furnace installation and repair, and air duct cleaning—alongside a full range of plumbing repairs and replacements. Grand Canyon’s technicians work on a fixed‑fee basis, ensuring unbiased, accurate diagnostics and cost‑effective solutions tailored to each client’s needs. By combining decades of local expertise with a commitment to transparent pricing, the company has earned a reputation as the trusted choice for reliable, high‑quality HVAC and plumbing services in the region.
Job Description
Grand Canyon Home Services LLC is seeking a highly organized Call-by-Call Manager to provide exceptional customer service and drive operational efficiency. The role involves managing call center operations, analyzing data, and developing strategies to enhance customer satisfaction. The company has been serving the West Valley market for over 25 years.
Requirements
- Experience in call center management or a leadership role
- Strong analytical and problem-solving skills
- Excellent communication and team management abilities
- Proficiency in relevant HVAC efficiency and technology
Benefits
- Your Birthday is a Paid Day Off
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
- Training & development
