Senior Product Designer

Role Overview

We are looking for a talented Senior Product Designer to join our dynamic team and help shape the future of our products, working closely with Product Managers, Product Owners and Engineers. The new Senior Product Designer will join a team with designers and researchers based in the US and UK, which sits within a wider Product Design Org, including designers and researchers in the United States, India, and the UK.

What You Will Do

Lead the design process from concept to completion, ensuring a user-centered approach. Utilize design thinking techniques to solve complex problems and create intuitive, engaging user experiences. Conduct user-experience research, including interviews, surveys, and usability testing, to gather insights and inform design decisions.

Why It Might Be a Fit

You will love this job if you have experience using AI to improve all aspects of your work, conducting generative & evaluative user-experience research and usability testing, and have a strong understanding of design thinking principles and methodologies.

Requirements

• Post-Secondary education in HCI, Design, or related field, or equivalent relevant industry experience
• 5+ years of experience in UX design for complex SaaS software products
• Time spent working with US based product teams would be valuable experience for this role
• A strong portfolio showcasing your work on B2B products, and bonus recognition for G2C
• Experience conducting generative & evaluative user-experience research and usability testing
• Strong understanding of design thinking principles and methodologies
• Excellent communication and collaboration skills, with the ability to articulate design decisions and rationale both verbally and in writing
• Proven ability to manage your work and deliver results in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Excellent Figma skills and a willingness to adhere to existing design systems
• Critical thinking and problem-solving skills to support multi-faceted decision-making
• Proficiency in design, research and workshopping tools including Figma and Miro
• Confidence to respectfully advocate for our user and support your points with data, even when easier solutions exist
• Willingness to consider others’ perspectives and provide alternative or iterative approaches towards a common goal
• Curiosity and genuine interest in human beings
• Understanding of other UX considerations, including Information Architecture, Interaction Design, and Visual Design
• Experience working in an Agile software development environment
• Experience working remotely and asynchronously with colleagues in other time zones
• Comfortable using the software of our engineering colleagues; Confluence and Jira
• Familiarity with WCAG accessibility standards and best practices

Benefits

• Remote work
• Flexible work arrangements
• Employee Resource Groups
• Coffee with Mark sessions
• Microsoft Teams communities
• Special guests to discuss issues that impact employee population
• WCAG accessibility standards and best practices