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Job description
As a Senior Solution Consultant, you will work on the Solution Consultant team at Granicus, leveraging human-centered practices and a systems-thinking approach to transform how people experience public services. You will analyze the current state customer experience, map an idealized journey to meet our customers' goals, and develop actionable plans for enhanced digital experiences.
You will lead discovery and technical demonstration activities, conduct individual interviews, facilitate discovery workshops, and review content or data to glean insights. You will develop combined solutions of services and technology to facilitate critical business objectives for Granicus customers.
You will love this job if you have experience working with product and sales teams, meeting with agencies, developing and delivering effective pitch, solution, and technical demonstrations, and building and maintaining a library of solutions and customer examples.
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Company
Public Administration • Tech, Software & IT Services
Granicus is a global technology provider that empowers governments to connect more effectively with citizens through cloud-based platforms, webcasting, and streaming media. With over 2,000 employees serving more than 7,000 public-sector organizations across the U.S., U.K., Australia, New Zealand, and Canada, the company delivers solutions that enhance agenda management, meeting efficiency, and government transparency. Its integrated suite of cloud computing, webcasting, and citizen-engagement tools streamlines communication, making it easier for officials to share critical information and gather feedback. Granicus distinguishes itself by combining robust technology with a deep commitment to improving the public-sector experience, helping governments drive meaningful community change.