Customer Service (F/T, On-Site)

Customer Service Representative who drives customer loyalty by ensuring every interaction is seamless, secure, and expert-led.

Requirements

• Proven track record in customer support or 'client success' roles
• Exceptional written and verbal skills
• Comfortable navigating multi-channel communication tools
• Ability to turn a complaint into a solution while maintaining a positive, professional attitude
• Genuine passion or interest in Firearms and Outdoor Sports is highly preferred

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid Time Off (PTO)
• Casual dress code
• Team engagement events