
Job description
Grotto is a behavior change product that helps leasing agents build better habits, have more genuine conversations, and perform better in high-stakes moments. We're looking for a Behavioral Scientist to own the full cycle of measuring impact, understanding why certain interventions work, and translating those insights into product improvements.
Design and run studies to measure Grotto's impact on agent behavior and customer outcomes, translate findings into product recommendations, and work with engineering to ship them.
This role requires strong research methods and causal inference skills, fluency in behavioral science, and experience working with AI tools and programming languages like Python and SQL.
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Tech, Software & IT Services • Real Estate
Grotto AI is a technology company revolutionizing the residential leasing experience by augmenting human connection with artificial intelligence. We provide AI-powered tools designed to empower leasing professionals, enabling them to build rapport and deliver more personalized, effective customer interactions. Rather than replacing agents, Grotto AI focuses on enhancing their ability to understand customer needs and create meaningful connections, ultimately driving occupancy and improving resident satisfaction. We address the shortcomings of impersonal, generic AI chatbots by focusing on solutions that amplify the human element in a traditionally relationship-driven process. Grotto AI’s data-driven platform delivers bottom-line impact by equipping teams with the insights and assistance needed to excel in critical customer touchpoints, making the home search experience more successful for both renters and property managers.