Work for a company where you make a difference in people's lives every day! We're looking for a Director of State Operations to oversee management of all operational units throughout the Company to provide exceptional fiscal intermediary services.
Requirements
- Maintains Operational Standards
- Formulates, implements, and communicates operational policies and procedures
- Plans, executes, and implements strategic objectives
- Develops leadership and management skills within subordinates
- Approves performance appraisals and wage increases
- Develops metrics to measure operations performance
- Participates in the development of new services for recently acquired contracts
- Participates in continuous improvement projects and leads efforts in customer service, payroll and processing continuous improvement
- Monitors workloads of the group and re-assigns agencies and programs appropriately
- Collaborates with directors and executives from other functional areas to optimize delivery of services
- Takes corrective action as necessary on a timely basis and in accordance with company policy
- Identifies opportunities to improve our processes
- Builds and maintains relationships with Agencies
- Promote adherence to and upholds the company’s mission and values
Benefits
- Flexible time off
- Competitive wages
- Benefits
