Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry.
Requirements
- Develops and monitors key performance metrics to measure staff performance and operations functions
- Regularly evaluates business processes, procedures, and systems and makes recommendations for improvement
- Participates in business development for recently acquired contracts
- Participates in quality improvement projects and leads efforts in continuous improvement
- Monitors workloads of the group and re-assigns tasks appropriately
- Responsible for meeting payroll schedule requirements so that payroll is distributed on time
- Prepares reports
- Monitors and measures current compliance standards
- Collaborates with other mangers and departments to develop, maintain, and update policies, procedures, and training materials
- Responsible for staffing, staff development, and training
- Builds and maintains relationships with states and agencies as the key liaison
- Resolves escalated customer complaints
- Develops staff in a way that aligns with the Company vision and values
- Responsible for internal communications within the unit as well as with external stakeholders
- Applies GT Independence values to the operational group
- Other duties as assigned
Benefits
- Flexible time off
- Competitive wages and benefits
