Client Service Associate, Consulting

Guidepoint is a leading research enablement platform designed to advance understanding and empower clients' decision-making process. As a Client Service Associate, you will work with clients to identify experts who can provide answers to their business questions.

Requirements

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills
• Excellent communication and interaction skills, including English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines

Benefits

• 14 annual leave days (PTO Days)
• 11 legal holidays
• 7 full paid sick days
• Social insurances and housing fund
• Shanghai CBD location
• Free snacks and beverages in the office
• Competitive salary depending on experience
• Casual work environment
• Monthly birthday celebration, team building, and other social events