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Job description
Our Contact Center Supervisors lead their teams to provide an exceptional customer experience through phone and email communication.
Provide order information, product information, troubleshooting, issue resolution, and general customer support.
Excellent communication skills and a strong desire to coach and develop teams.
Company
Retail
Harbor Freight Tools is a leading national retailer of hand, power, and automotive tools, generating $8 billion in revenue across 1,600 stores in 48 states. The company offers an extensive catalog of over 7,000 tools and accessories—including generators, compressors, and shop equipment—delivering the right solution for every job at a competitive price. Harbor Freight’s culture combines the scale and stability of a well‑established brand with the agility and enthusiasm of a startup, driving continuous expansion and innovation. Its commitment to quality, value, and customer service sets it apart in the home‑improvement and industrial tool market, making it an attractive workplace for professionals who thrive on growth and customer impact.
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