Legal Technology Support Analyst

Harbor is seeking a Support Analyst to join their Legal Technology & Operations – Applications Management Services team. The role involves monitoring and resolving issues within client production environments, as well as improving configuration and processes for clients.

Requirements

• Degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting or Data & Analytics
• Understanding of the implementation process
• Strong observational, analytical and numerical reasoning skills
• Effective communication and storytelling skills
• Excels in a cooperative team environment
• Positive, enthusiastic attitude and entrepreneurial spirit
• Competent in problem solving, customer-focus, communication, collaboration and punctuality