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Job description
Create engaging content and in-app experiences for HCF's Thank You loyalty program across digital channels. Reporting to the Senior Digital Content Manager.
Create compelling member-focused content, develop SEO-optimised copy, UX content, and loyalty campaign messaging, and deliver engaging in-app and web experiences.
Strong copywriting, editing, and content storytelling skills, generalist marketing knowledge, and experience in digital content, content marketing, or campaign delivery.
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Finance • Healthcare • Nonprofit
HCF Australia is the nation’s largest not‑for‑profit health fund, serving over 1.8 million members with a comprehensive suite of insurance products—including health, life, travel, pet, car, and home & contents coverage. Founded in 1932, HCF combines a long‑standing commitment to affordable, high‑quality care with a track record of industry innovation, such as pioneering multicover plans and on‑demand injury cover. The organization prioritises member outcomes by delivering clear, accessible services and reinvesting surplus into enhanced benefits, research initiatives, and the HCF Catalyst program that supports emerging health‑focused businesses. HCF also fosters a diverse, inclusive workplace where staff are encouraged to thrive, reflecting its broader mission to improve health and wellbeing across Australia.