Account Resolution Specialist

The Account Resolution Specialist will connect with customers to understand concerns and work to retain their business through high-impact conversations, problem-solving, and negotiation. Success is measured by revenue saved, retention rates, and converted cancellation requests.

Requirements

• High school degree
• 1-3 years of experience
• Excellent communication and negotiation skills
• Ability to work in a fast-paced environment

Benefits

• Medical, dental, and vision insurance
• 401k plan
• Paid time off
• Life insurance