Field Service Technician, Postpress

Role Overview

We are looking for a Field Service Technician to join our team in Multiple Locations as a remotely located employee as you will be traveling to customer locations in your region. This position is responsible for working at customer sites to provide on-site setup, installation and repair of Heidelberg Commercial Bindery equipment including Polar Cutters and Stahl Folders.

What You Will Do

Perform mechanical/electrical troubleshooting of Heidelberg Postpress bindery equipment, conduct maintenance & training on Heidelberg Postpress commercial bindery equipment, and work with assigned qualified riggers to install and/or move new or used equipment.

Why It Might Be a Fit

This position requires demonstrated customer management skills, strong commitment to customer satisfaction, and the ability to troubleshoot electrical and mechanical problems to the component level.

Requirements

• Minimum two-year technical degree or equivalent experience in mechanical, digital, and electronic technology
• Minimum two years in field engineering positions servicing complex electro-mechanical devices and high demand customer locations
• Technical degree a plus. High School Diploma or equivalent. 5 to 10 years of field service experience

Benefits

• Salary: $72,500
• Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990
• Heidelberg provides a workplace free from serious recognized hazards and complies with standards, rules and regulations issued under the OSH Act