Operation Excellence Senior Specialist

Role Overview

As a skilled and experienced Senior Specialist in 4PL Supply Chain Service Delivery with a strong focus on Operational Excellence, you are responsible for ensuring the highest service and data quality standards, managing performance reviews, and driving continuous improvement initiatives of assigned accounts.

What You Will Do

Operational Excellence: Lead initiatives to enhance operational efficiency and effectiveness of assigned accounts. Process Improvement: Identify, develop, and implement process improvements to optimize operations and quality.

Why It Might Be a Fit

This role requires a proactive attitude, excellent problem-solving skills, and the ability to manage multiple tasks efficiently in an international environment.

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Work experience in international logistics or freight forwarding
• 5 years of experience in sea and air freight operation
• 3 years of experience in a continuous improvement role
• Fluent in English (written and spoken)
• Strong skills in Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience in data visualization tools (e.g. Power BI)
• CargoWise One experience is an advantage

Benefits

• Inclusion and social diversity are firmly anchored values in our corporate culture.