Customer Integration Engineer (Contractor)

Role Overview

You'll be the technical backbone connecting Mia, an AI assistant, to customers' existing systems. You'll own the full integration lifecycle, from initial discovery to ongoing support. This is an impactful technical role where you'll write code daily and work directly with healthcare customers to solve their unique challenges.

What You Will Do

Build and ship integrations connecting Mia to EHR systems, practice management software, and data warehouses. Handle technical configuration for new customers and resolve conflicts during deployment.

Why It Might Be a Fit

You'll lead technical discovery sessions with customer engineering and IT teams, serve as the primary technical contact for integration questions and incident resolution, and provide Tier 2/3 support for production environments.

Requirements

• 5+ years of experience in software development, data engineering, or integration work in production environments
• Proven track record building and maintaining real integrations — data pipelines, API integrations, or similar
• Python experience
• Experience with APIs (REST/SOAP), webhooks, and authentication standards (OAuth, JWT)
• Strong English communication skills
• Ability to work independently, manage multiple projects, and thrive in a fast-paced startup environment