Senior Community Health Worker - Call Center Agent
Heluna HealthAlhambra, California, United States
Posted June 23, 2025
Full Time
About the Company
Ambulatory Care Network (ACN) is a department within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS).
Job Description
The Senior Community Health Worker - Call Center Agent assists patients in enrolling in the LA Health Portal and scheduling appointments for quality metrics. The position requires excellent customer service and communication skills, as well as proficiency in using several technological platforms.
Requirements
- Bachelor's Degree preferred
- Customer Service experience preferred
- Excellent verbal communication skills
- Ability to use several technological platforms simultaneously
- Bilingual in Spanish and English preferred
Benefits
- Competitive salary range of $23.00-$28.62 hourly
- Opportunities for advancement and growth within the organization
- Clearances per DHS employment contract
- COVID vaccination required