Healthcare Scheduling, Connection Advisor Associate (Remote), Bilingual Spanish
Hennepin HealthcareMinneapolis, Minnesota, United States
Posted January 15, 2026
Full Time
About the Company
Hennepin Healthcare is an integrated system of care that includes a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital.
Job Description
Hennepin Healthcare is seeking a Connection Advisor Associate, Spanish to join our Connection Center team. The role is responsible for answering incoming calls, scheduling appointments, and documenting interactions using call center and electronic health record systems. The position requires bilingual Spanish skills and experience in customer service, data entry, and medical terminology.
Requirements
- High School Diploma
- One year data look-up/data entry experience
- Two years’ experience in customer service involving complex analytical problem-solving skills
- One year’s experience in a call center with an emphasis in customer service/medical industry
- One year of remote work experience
- Bilingual Spanish
Benefits
- Medical
- Dental
- Vision
- Life
- Short and Long-term Term Disability Insurance
- Retirement Funds
- Paid Time Off
- Tuition reimbursement
- License and Certification reimbursement
