Community Information Specialist

The Community Information Specialist is a part-time, customer-facing sales support role that helps move prospects through the community sales process. The position requires a minimum of one shift per week and may be scheduled up to 20 hours per week, with additional hours possible based on business need and availability. The role involves creating a positive experience for prospective residents, managing community app to drive onsite traffic, and promoting use of prospect app to drive onsite traffic.

Requirements

• High school diploma or GED
• Prior experience in customer service, sales, hospitality, leasing, real estate, community relations, or a related customer-facing role preferred
• Strong interpersonal, verbal, and written communication skills
• Ability to create a welcoming and professional experience for prospective residents, homebuyers, guests, builders, and internal partners
• Comfort using email, phone, online chat, websites, customer databases, community applications, and other digital communication tools
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams

Benefits

• Paid time off
• 401k Matching