Customer service professional looking to start their career in banking, providing high-quality customer service and delivering consistently high-quality service to customers.
Requirements
- Assist customers with their transactional needs and enquiries
- Engage in quality in-depth conversations to help identify the right solutions to suit our customer’s individual needs
- Build deep and meaningful relationships with our customers to assist them in achieving their long-term financial goals and where appropriate, initiate referrals to our lending specialists
- Support our customers on how to utilise digital services to enhance their banking experience
- Prioritise and complete tasks accurately and efficiently
- Navigate multiple contemporary systems and software programs
Benefits
- Corporate health insurance discounts
- Competitive leave benefits
- Two days of paid volunteer leave each year through our Good Squad initiative
- Employee banking benefits and discounted insurance products
- Wellbeing initiatives that care for your physical, mental and emotional health, including access to an Employee Assistance Program for you and your family
