Account Support Manager

Account Support Manager role at Hewlett Packard Enterprise (HPE) providing direct post-sales systems on-site technical support for reactive and proactive customers. The role involves resolving routine technical incidents, integrating technical knowledge and business understanding to create solutions for customers, and building relationships with management in assigned accounts.

Requirements

• Bachelor's degree preferred or Associate degree holder (technical field) with 3-5 years working experience in related fields desired.
• Basic knowledge of company products and services offerings.
• Communicate effectively to technical level and first-level management within an organization.
• Active listening skills and ability to adjust messages to audience level.
• Problem-solving skills (proactive, reactive and creative based on clearly defined procedures.

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion