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Job description
Responsible for managing relationships between operations teams and Corporate Card Clients, interacting with multiple clients, and providing accurate and timely resolutions to customer issues.
Manage requests related to card issuance, account maintenance, document preparation, and guarantee of payment processes, while maintaining accuracy and meeting defined SLAs.
Requires high level of customer sensitivity, integrity, commitment, and service orientation, with a high result orientation and desirable Amex product knowledge.
Company
Design • Tech, Software & IT Services • Media & Communications
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Hex Digital partners with purpose-driven organizations – including companies and nonprofits – to build and scale their impact through strategic digital solutions. We specialize in the design and development of brands, websites, and custom software, offering a full suite of services from UX/UI and product design to web analytics and software development. We differentiate ourselves by focusing on clients committed to sustainability, providing tailored digital experiences that not only meet business objectives but also amplify their core values. Hex Digital offers a collaborative environment for professionals passionate about leveraging technology for positive change, with opportunities to contribute across the entire product lifecycle – from user research and product management to final implementation.