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Job description
We're seeking a self-motivated, puzzle-loving Customer Support Specialist to join this growing team. This role is perfect for someone who enjoys solving problems, takes initiative, and thrives in a team environment.
Serve as the first point of contact for customer support inquiries, troubleshoot issues, and provide clear, empathetic communication via phone, chat, and email.
You'll need to be comfortable troubleshooting software issues, navigating customer support platforms like Zendesk and Jira, and delivering best-in-class service.
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