Guest Reception Representative
Hilton Grand VacationsPeoria, Arizona, United States
Posted November 14, 2024
Full Time
About the Company
Hilton Grand Vacations is a global leader in vacation ownership, developing and operating a portfolio of high-quality, shared-ownership resorts in sought-after destinations. The company also manages innovative club membership programs that offer exclusive exchange, leisure travel, and reservation services for members. Its core focus areas include vacation ownership, resort operations, sales, marketing, and customer service, supported by a robust real-estate and hospitality infrastructure. Distinguished by a culture of hospitality that extends to a workforce of over 10,000 team members, Hilton Grand Vacations prioritizes service excellence, quality accommodations, and memorable travel experiences. The organization fosters growth, work-life balance, and respect across its club properties, sales centers, and global corporate offices.
Job Description
As a Guest Reception Representative, you will be responsible for ensuring a positive and welcoming experience for all guests. This includes greeting guests warmly and professionally, ensuring they meet qualifications, and maintaining positive working relationships with other teams.
Requirements
- Excel in providing an exceptional customer experience
- Enjoy face-to-face interactions with customers and associates
- Quickly learn computer systems
Benefits
- 401(k) plan
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Employee discounts
